{"id":21348,"date":"2025-11-10T08:40:18","date_gmt":"2025-11-10T07:40:18","guid":{"rendered":"https:\/\/lionsregattacroatia.hr\/complaints-and-claims\/"},"modified":"2025-12-22T09:31:29","modified_gmt":"2025-12-22T08:31:29","slug":"complaints-and-claims","status":"publish","type":"page","link":"https:\/\/lionsregattacroatia.hr\/en\/complaints-and-claims\/","title":{"rendered":"Complaints and Claims"},"content":{"rendered":"\n<h4 class=\"wp-block-heading\">Notice on Submitting Consumer Written Complaints<\/h4>\n\n<p class=\"wp-block-paragraph\">Pursuant to Art. 10. paragraph 4 of the Consumer Protection Act (Official Gazette, No. 19\/22), consumers are hereby informed that they may submit a complaint regarding the quality of our services in writing: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>by mail to: LIONS DISTRICT 126 CROATIA Miramarska cesta 24, 10000 Zagreb<\/li>\n\n\n\n<li>to the email address: gdpr@lionsregattacroatia.hr <\/li>\n\n\n\n<li>or to the fax number: 052\/427 132<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The Partner shall respond to the User&#8217;s written complaint in writing, by mail or email, within 15 days of its receipt.<\/p>\n\n<p class=\"wp-block-paragraph\">Pursuant to Art. 27. paragraph 4 of the Consumer Protection Act, consumers\/users are hereby informed that after receiving the Partner&#8217;s response to the written complaint, or upon expiration of the deadline for its delivery, they may submit a claim to the User Claims Committee of the Association of Lions Clubs of Croatia &#8211; Lions District 126 Croatia in person, at the Association&#8217;s business premises, or in writing: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>by mail to: LIONS DISTRICT 126 CROATIA Miramarska cesta 24, Zagreb<\/li>\n\n\n\n<li>to the email address: <a href=\"mailto:gdpr@lionsregattacroatia.hr\"><u>gdpr@lionsregattacroatia.hr<\/u><\/a> <\/li>\n\n\n\n<li>or to the fax number: 052\/427 132<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">The Committee shall respond to the User regarding the received claim by mail or email within 30 days of receiving the claim.<\/p>\n\n<p class=\"wp-block-paragraph\">President of the Association Lions District 126 Croatia<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Notice on Submitting Consumer Written Complaints Pursuant to Art. 10. paragraph 4 of the Consumer Protection Act (Official Gazette, No. 19\/22), consumers are hereby informed that they may submit a&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21348","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.4 - 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